Being a Wellbeing Worker

By Katy, Wellbeing Worker

I have been a Wellbeing Worker for BelleVie Wellbeing Teams for several months and it has completely opened my eyes to the world of care and support for elderly people living at home. Every day is different: supporting and helping our interesting and varied group of people we support never feels like work. Going the extra mile to ensure the people we care for are happy and well is what we, as a team, strive to do.


In my previous career, as a teacher for more than 20 years, I was used to a varied role, with challenges to overcome and situations needing a calm, person-centred response. Being a Wellbeing Worker is very different but so much better. When I arrive at someone’s home, at a time they have arranged with us, they are still in bed and their day is just getting underway. By the time I leave, an hour or so later, we have chatted and laughed our way through getting up, showering, dressing and preparing breakfast. What other job offers such immediate satisfaction and reward? As Wellbeing Workers, we get to know people we support as friends: we all work together to provide the most relevant and holistic care and support we can. Our ethos is completely person-centred; each individual is at the centre of everything we do and has complete control over their care. Let me give you an example of how BelleVie Wellbeing Teams exceed expectations and go the extra mile in supporting people we support.

When we first started getting to know DM she had recently relocated to the area, to be nearer to her family. At first DM was reluctant to have our involvement, she was keen to maintain her independence and didn’t need our help. But underneath, DM was quite lonely and isolated, she didn’t remember to take her tablets or socialise with her friends. We took time to get to know DM, to develop a plan for her care and support, centred around her needs and interests. Now DM calls us her friends. We help her to have baths and make sure she takes her medication when she should.

We help her to cook an evening meal. We take her for lunchtime visits to local garden centres, and to a local café for a cup of hot chocolate. We have planned coffee mornings, Christmas parties and get-togethers, helping DM to keep in touch with her friends and make new ones. We chat, we laugh, we have a cup of tea, we share moments, we put the world to rights. We help DM to feel less lonely and more connected to her local area. We do this because DM, just like all the people we support, is at the heart of everything that BelleVie Wellbeing Team does.

Getting to know people like DM, supporting her, caring about her, wanting her to be happy and well and living at home, isn’t work. It’s an absolute pleasure. Becoming a Wellbeing Worker is the best choice I’ve made in my professional life, and I am delighted and proud to be one small part of this person-centred, supportive and nurturing team

DM’s niece wrote our team a lovely note for Christmas, that perfectly describes the caring relationship between the care team and DM: “She has blossomed since you started visiting, she is much more cheerful, less lonely, better fed, and taking her pills again. You have brought her to a new lease of life with your genuine kindness and care. You are all superstars!

Photo: DM and Wellbeing Worker Vicki