Our response to Covid-19

Our priority is the wellbeing and safety of the people we support. We have a transparent and comprehensive approach against coronavirus.

Photo of Team Member Mary Curran BelleVie Chief Care Officer

Letter from Mary Curran, Central Wellbeing Support Leader

At BelleVie, the well-being of the people we support and that of our Wellbeing Support Workers is our biggest priority.

As elderly people and those with disabilities are particularly vulnerable to COVID-19, we want to reassure the people we support, their families and our teams, that we continue to monitor the situation closely to do all we can to manage risks of spreading the virus.

Our professional teams undergo comprehensive training in infection control, and follow industry guidance on hygiene from the UK’s Public Health Authorities and World Health Organisation, particularly focussed around handwashing and other hygiene measures. We maintain good supplies of personal protective equipment and provide additional equipment, such as masks and gowns, along with guidance on when and how to use them.

Everyone we support has their risks assessed in relation to COVID 19, as does every Wellbeing Support Worker. This enables us to see if there are any further steps we can take for each individual to keep them safe and well as we deliver care and support. This could be running errands, collecting prescriptions, or doing some shopping to enable shielding to happen. We can also offer additional visits when people are isolated and missing visits from friends and family. We find creative ways to support mental wellbeing at a time when isolation is an even bigger issue than usual.

In the Thames Valley area we remain in partnership with Systems Biology Laboratory, a local CIC (not for profit organisation) providing high quality, collaborative and clinically focused research. SBL is testing our Wellbeing Workers for COVID 19 on a weekly basis, enabling us to closely manage any risk of spreading the virus to people we support. Our priority is to form a similar partnership in the North East of England.

To ensure the highest standards of care and support possible, our central team assesses the situation daily and follows the latest advice and guidance from Government and Health Officials. Our entire workforce is committed to ensuring that people we support remain safe throughout this challenging time.

Mary Curran, Central Wellbeing Support Leader, BelleVie.