Our response to Covid-19

Our priority is the wellbeing and safety of the people we support. We have a transparent and comprehensive approach against coronavirus. If you are concerned about home care during Covid-19, please contact us today to discuss your concerns with our team.

Catherine Ambrose - Wellbeing Support LeaderEmma Thames Valley Regional Wellbeing Support Leader

Letter from Catherine Ambrose and Emma Pithers, Wellbeing Support Leaders

At BelleVie, the wellbeing of the people we support and that of our Wellbeing Support Workers is our biggest priority.

As elderly people and those with disabilities are particularly vulnerable to Covid-19, we want to reassure the people we support, their families and our teams, that we continue to monitor the situation closely to do all we can to manage risks of spreading the virus.

Precautions taken

Take up of the vaccination has been very high. 100% of our frontline colleagues based in the Thames Valley are now fully vaccinated, with the North East based teams due to be fully vaccinated (having received both doses of the vaccine) in the coming weeks.

Our professional teams undergo comprehensive training in infection control. They also follow industry guidance on hygiene from the UK’s Public Health Authorities and World Health Organisation. This is particularly focussed around handwashing and other hygiene measures. We maintain good supplies of personal protective equipment and provide additional equipment, such as masks and gowns, along with guidance on when and how to use them.

Everyone we support has their risks assessed in relation to Covid-19, as does every Wellbeing Support Worker. This enables us to see if there are any further steps we can take for each individual to keep them safe and well as we deliver care and support. This could be running errands, collecting prescriptions, or doing some shopping to enable shielding to happen. We can also offer additional visits when people are isolated and missing visits from friends and family. We find creative ways to support mental wellbeing at a time when isolation is an even bigger issue than usual.

In the Thames Valley area we have a partnership with Systems Biology Laboratory, a local not for profit organisation, providing high quality, collaborative and clinically focused research. SBL has been testing our Wellbeing Support Workers for Covid-19 every week since April 2020. This enables us to closely manage any risk of spreading the virus to people we support. Our Wellbeing Support Workers in the North East of England undergo weekly Covid-19 testing through the NHS.

To ensure the highest standards of care and support possible, our Leadership Team assesses the situation daily and follows the latest advice and guidance from Government and Health Officials. Our entire workforce is committed to ensuring that people we support remain safe throughout this challenging time.

Emma Pithers, Thames Valley Wellbeing Support Leader, BelleVie.

Catherine Ambrose, North East Wellbeing Support Leader, BelleVie.