Wellbeing Support Worker Coach
We are on a mission to reinvent the future of care, so communities are supported to thrive, and all members of the care ecosystem are valued.
Adult social care is in crisis. Despite unprecedented demand, the care sector is under-resourced, stigmatised and undervalued. The pandemic and cost of living crisis have increased strain on community services and the burden on ‘informal’ family carers is immense. Demand continues to accelerate, far outstripping supply. The root cause is that people don’t like the roles on offer in the current time-and-task, command-and-control model of delivering care. This crisis shows no sign of slowing.
At BelleVie we are treating the root causes of the care crisis, through a radical new way of working which is built on strong communities, thriving relationships and technology that drives efficiencies, resulting in better outcomes for all.
We are bringing life and energy back to the care sector. Our teams build communities that care and focus on people, not tasks. We care about people’s needs, hopes, desires and fears. Care is about supporting a life well lived, it’s work with meaning, not just a job.
Inspired by the success of the Dutch Buurtzorg model, BelleVie operates self-managing teams of care workers who work together to serve their local neighbourhood. This innovative and new model is enabled and scaled by our proprietary Wellbeing OS technology platform and funded by a monthly subscription. Alongside this is our custom built marketplace tech platform that will enable those that find sourcing trusted home services a challenge to access a curated marketplace of vetted partners, further enabling them to live better lives, independently for longer at home.
BelleVie has already achieved great success since launching in 2019, with supported families rating us 9.8/10 and being named best Home Care provider in the UK in 2024.
We are looking for a Part Time Coach who wants to develop their career in care, alongside their current Wellbeing Support Worker role and responsibilities. The role will support in the recruitment, mentoring and development of our Wellbeing Support Workers, to deliver the highest standards of person centred care and to thrive in self-managing teams. The Part Time Coach will be responsible for going out into communities and meeting new people who need support, talking to them and their families, developing high quality care and support plans.
We are looking for a confident, resilient person with great integrity. Someone driven by compassion for others, who wants to be part of changing the care sector.
This is a new role - combining a Wellbeing Support Worker and Coach roles - so we’re advertising this internally as a 6 month role to test it, with a view to making the role permanent if the first 6 months goes well, or adjusting - with your input - as we learn.
The Role
To work together with the North East Regional Wellbeing Support Leader, and a second Part Time Coach doing the same role, to support self managing teams of Wellbeing Support Workers in the North East.
To focus on the recruitment and onboarding of new Wellbeing Support Workers, developing self-managing teams to deliver outstanding care and support.
To meet new people and their families and create high quality, person centred care and support plans for new people to support.
To review our person centred plans for the people we support and train some Wellbeing Support Workers to assist with this.
To support teams with their practices including medication as well as updating care plans and risk assessments.
To put the people we support at the centre of our thinking, delivering great, imaginative outcomes, whatever their needs.
To work with the Wellbeing Support Worker and Leadership teams to ensure compliance with CQC and work towards an outstanding rating.
To contribute to an open culture of continuous learning, where we admit mistakes and support one another to achieve.
To live your values and champion ours as you work with families and Wellbeing Support Workers.
To foster our culture of appreciation and openness, challenging one another to be the best we possibly can.
The Coach role is 10 hours per week plus being part of the On Call rota. The Coach role is about outcomes, and some of the 10 hours work may need to happen on evenings or weekends e.g. to attend an IC, or emergency cover for a team. You will need to be flexible, but will also be able to claim Time Off In Lieu (TOIL) if Coaching work exceeds 10 hours in a week.
To provide weekend on call support 1 weekend in 4, to provide support over the phone to our teams if they require it.
The Coaching work is alongside a Wellbeing Support Worker contract, with the total contracted hours for both roles adding up to a maximum of 36.5 hours a week.
The person we want
Must be able to drive and have own car.
Previous experience of supporting self-managing teams, care planning and managing risks.
Is fun loving, positive and great with people.
Is a team player.
Is open and willing to share their achievements and failures.
Is driven by compassion.
Is brave and imaginative.
Is highly responsible and has great integrity.
Is well organised and thorough.
We promise you
A framework for delivering outstanding care and supporting self-managing teams.
Coaching and support.
Personal development opportunities.
Technical tools and back office functions to allow operations to grow.
The support of a central team with a variety of skills and experience.
We will offer you
This position, combined with your existing Wellbeing Support Worker hours, can add up to either a full time (36.5 hours a week) or part time role.
A fantastic opportunity to develop your experience in care.
The Coach role is 10 hours per week plus being part of the On Call rota. The Coach role is about outcomes, and some of the 10 hours work may need to happen on evenings or weekends e.g. to attend an IC, or emergency cover for a team. You will need to be flexible, but will also be able to claim Time Off In Lieu (TOIL) if Coaching work exceeds 10 hours in a week.
The Coaching work is alongside a Wellbeing Support Worker contract, with the total for both roles adding up to a maximum of 36.5 hours a week.
30 days annual leave (pro rata) + Birthday off work
We will provide you with a laptop and phone.
