
The Family chat feature in The BelleVie Way keeps families, loved ones and wellbeing support workers connected in one simple, secure place.
Whether it’s sharing an update, asking a quick question, passing on important information or celebrating a good day, Family chat helps everyone stay informed and involved in your loved ones journey.
Share important updates directly with wellbeing support workers
Stay informed about day-to-day wellbeing and routines
Ask questions and receive quick responses
Keep everyone connected through one shared communication space
Feel reassured knowing information is visible to the right people at the right time
At BelleVie, we believe great support happens through strong relationships — and Family chat helps make that possible every day.

The Viewing visit notes feature gives families greater visibility and peace of mind by allowing them to see updates from each completed visit through the app’s live Feed.
During every visit, wellbeing support workers record notes about the support provided, activities completed and any important observations or wellbeing updates. Families can securely view these updates as soon as the visit is completed, helping them stay informed and connected to their loved one’s day-to-day support.
The Feed creates a transparent picture of ongoing care and ensures important information is never missed.
Read visit summaries and support updates in real time
See what activities took place during each visit
View any wellbeing concerns or alerts that were raised
Stay informed without needing to request updates separately
Feel reassured knowing they can follow ongoing support and wellbeing
By making visit information accessible and easy to understand, The BelleVie Way helps families feel more involved, informed and confident in the support their loved one is receiving.

We know that choosing a home care provider can feel daunting. We hope the information on this website will help you reach the right decision for you or your loved one. If you’d like to find out exactly what we could offer, contact us today.
You may also like to see some of the reasons why over 500 families have already placed their trust in us:
Person-centric care: We treat everyone as individuals and build our care plans around the unique needs, wishes, and preferences of those we support
Holistic support: We work alongside family members, caregivers, and other healthcare providers to provide seamless service
Skilled, sympathetic carers: Our staff are trained to the highest standards and are committed to delivering quality care with kindness
Fully flexible: Our bespoke monthly plans give you whatever level of support you need, whenever you need it
Top-class feedback: We have a Net Promoter Score (NPS) of 95%, placing us in the top percentile for care delivery
Industry-accredited: We have been rated ‘Good’ - with ‘Outstanding’ responsiveness – by the Care Quality Commission (CQC)
Award-winning teams: We’ve won multiple awards, even scooping the ‘Best in show’ Gold Grand Prix Winner title at the 2024 UK Homecare Awards
Whether you’re looking for Care for yourself or a loved one, we're here to help.
One of our dedicated Wellbeing and Family Communication Leads will listen to your needs, talk you through our support options, and advise on next steps.
We’ll arrange an initial home visit at a time that suits you. This appointment is all about getting to know you or your loved one, assessing specific needs, and discussing preferences and priorities.
We’ll create a bespoke package and pricing plan for you or your loved one.
If you’re happy to go ahead, we’ll use all the information we’ve gathered to develop a personalised Care plan and schedule our first support visit.





